Within financial services, voice + chat bots help the consumers to get the services conveniently from anywhere at any time. There is no need to wait on a call. Voice + chat bot brings value to the customers and help businesses to grow business and optimize resource cost.
Why voice + chat bots?
Customers demand instant form of communication. Business can respond by providing personalized service through voice+ chat bot. Bots exceed expectations as well.
- User engagement: Bots perform tasks in 24/7 environment.
- Intelligence: Bots enable a better understanding of customer demands and behavior, which helps business to respond appropriately.
bizAmica has built a voice bot for the Financial Services Domain. Explore the bot and partner with us to offer Voice Bots for your clients.
Video of Bot for Loan Inquiries:
Below are few use-cases in the financial sector:
- Customer Acquisition
- Execute transactions with payments
- Submit transaction requests
- Customer Support through self-service
- Negotiations with clients
- Respond to FAQs
- Appointment booking
- Conduct Surveys, Receive Feedback
- Many more…