Cognitive Document Processing & Text Analytics

COGNITIVE DOCUMENT PROCESSING (IDP)

  • bizAmica significantly reduces document processing cycle time & cost with increased efficiency & reliability by providing multi-lingual “Cognitive Document Processing” services to our global clients by leveraging proprietary AI solutions.

 

  • Processing of various document types like docx, normal pdf, scanned pdf and handwritten documents
  • Use of ML, DL and NLP platform
    • Object Detection Framework
    • NLP Framework
    • Table Processing Framework
    • Data Management Framework
  • Document Language Detection
  • Facial Recognition from Photos
Typical Use cases addressed are:
  1. CUSTOMER ON-BOARDING
    • Processing of printed and handwritten forms
  2. CLAIMS PROCESSING
    • Processing of supporting documents
  3. INVOICE PROCESSING
  4. CONTRACT PROCESSING

TEXT ANALYTICS & NLP

Text analytics is powered by natural language processing, machine learning models and next-generation APIs to create better experiences for customers of the businesses. We have deep expertise to Unbox Text data from Natural Language.

We have done work using following Text Analytics and NLP Capabilities:

  • Tokenization
  • Stemming and Lemmatization
  • Count Vectorizer
  • TF-IDF Vectorizer (word, n-gram and character level)
  • Named Entity Recognition (NER)
  • Part of Speech Tagging
  • Phrase Extraction
  • Parsing
  • Latent Dirichlet Allocation (LDA) with Bag of words
  • Sentiment Analysis
Typical Use cases addressed are:
  1. DOCUMENT IDENTIFICATION AND RISK CLASSIFICATION
  2. CUSTOMER CARE SERVICE TO IMPROVE QUALITY
    • Trouble tickets, surveys and customer call notes
  3. FRAUD DETECTION THROUGH CLAIMS INVESTIGATION
    • Combining the results of text analysis with structured data to prevent frauds
  4. KNOWLEDGE MANAGEMENT

 

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